Digicel Restores 90% Of Communication & Offers Digi-Cares Bonus in Hurricane-Affected Areas

Digicel Restores 90% Of Communication & Offers Digi-Cares Bonus in Hurricane-Affected Areas

Digicel, a leading telecommunications provider, has made significant strides in restoring connectivity to hurricane-affected communities. With a commitment to reconnecting every customer, Digicel has achieved an impressive 90 percent population coverage as of July 11. Through rapid restoration efforts and community support initiatives, Digicel is ensuring that residents and businesses have access to vital communication services during the recovery process.

Rapid Restoration: Reconnecting Communities:


Digicel's CEO, Stephen Murad, emphasizes the company's dedication to restoring communications for consumers and businesses as a top priority in their disaster response plan. With experienced teams continuously perfecting the restoration process, Digicel has focused on improving coverage in hard-hit areas such as St. Elizabeth, Westmoreland, Hanover, and Clarendon.

Digi-Cares Bonus: Empowering Customers in the Network's Return:

To welcome customers back to the network, Digicel offers a Digi-Cares bonus. This bonus includes 1.5 gigabytes of data and 30 local minutes, ensuring that customers have immediate access to essential communication services. Even if customers do not have service at the moment, the bonus remains in their virtual wallet until the network is restored.


The Importance of Data Service:

Fedora Bailey, Head of Direct Sales at Digicel, highlights the critical role of data service during challenging times. Recognizing the significance of staying connected to loved ones and essential information, Digicel aims to grant community members the opportunity to charge their devices, top-up credit, and purchase data plans. These efforts enable individuals to stay connected to the people and things they cherish most.

Digicel Foundation's Support: Beyond Connectivity:
The Digicel Foundation is actively involved in supporting hurricane-affected communities beyond connectivity restoration. The foundation distributes care packages containing essential food items, hygiene products, and other necessities to address the immediate needs of residents. This holistic approach ensures that community members receive vital support during the recovery process.

Impactful Relief Supplies: A Lifeline for Visually Impaired Residents:
Moya Daley, a visually impaired resident in Crawford, St. Elizabeth, expresses gratitude for the relief supplies provided by Digicel. In times of crisis, having a charged-up phone is crucial for her safety and connection to the outside world. The support from Digicel's team has made a significant impact on Daley and others in the hard-hit parish.


Digicel's unwavering commitment to reconnecting customers in hurricane-affected areas has brought hope and connectivity to communities in need. Through rapid restoration efforts, the provision of Digi-Cares bonuses, and the Digicel Foundation's support, Digicel is making a positive difference in the lives of residents. As the recovery process continues, Digicel remains dedicated to ensuring that every customer is reconnected and empowered to stay connected to what matters most.