No More Banga Phones: Digicel Announces Shutdown of 2G Network, Here’s What You Need to Know:
Telecommunications giant Digicel is set to officially decommission its 2G network at midnight on September 4, 2024 This significant move is part of a broader transition to more advanced technologies, ensuring that customers have access to improved services. The shutdown will primarily impact users of push-button phones, commonly referred to as ‘bangers’, which rely on 2G connectivity.
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Who Will Be Affected?
The discontinuation of the 2G service will not only affect individual users but also various businesses that depend on this older technology. Point-of-sale machines and vehicle tracking systems that operate solely on Digicel’s 2G network will also be rendered inoperable after the deadline. This change emphasizes the need for users and businesses alike to upgrade their devices and systems to remain connected.
Customer Advisory and Upgrades
Elon Parkinson, the Head of Communications and Corporate Affairs at Digicel, highlighted the company's proactive approach in notifying customers about the impending shutdown. This advisory process began approximately 18 months ago, giving users ample time to prepare for the transition. Parkinson noted that thousands of customers have already taken advantage of Digicel's offer for complimentary upgraded devices, facilitating a smoother transition to newer technology.
What to Do After September 4
Customers who plan to continue using their 2G phones after the shutdown date will find themselves unable to access any services provided by Digicel. To avoid disruption, users are encouraged to take immediate action by either upgrading their devices or considering alternatives available through Digicel. The company is committed to assisting customers in this transition, ensuring they can continue to enjoy reliable connectivity.
As Digicel moves forward with the decommissioning of its 2G network, customers are urged to stay informed and prepared. This transition marks an important step in the evolution of telecommunications in Jamaica, paving the way for enhanced services and connectivity.
